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F.A.Q - ERP

What is acSys ERP?

ERP, or enterprise resource planning, is the term used to describe integrated business software that’s used to manage all business resources. ERP software handles planning, production, engineering, billing, shipping, inventory, accounting and finance, and much more. acSys ERP provides all of these features and more for all businesses looking to make their business process more efficient and productive across departments. Many businesses rely on ERP software to automate processes that take up too much time and are an inconvenience to their workers – they also rely on the software to centralize business processes.

What makes acSys ERP unique from other providers?

There’s a lot of features that make acSys’s ERP offering unique from other vendors. For starters, our solution comes loaded with tons of helpful features and workbenches. We’ve been fostering applications for years, and have been constantly reinventing the way business software improves the lives of customers like you, year after year. In fact, we’re currently in the process of working on a number of ERP software upgrades to be released in coming months and years, with a majority of the changes coming directly from customer feedback.

Does your software work on mobile devices?

Yes. In fact, we designed a mobile app specifically for our ERP software customers that can be used on your smartphone or tablet. With this functionality, you’ll be able to work through your ERP system from anywhere, whether you’re at a tradeshow, working from home, or simply checking in while on the road. With our mobile app, you can get push alerts, view influential data via graphs and charts, and easily drill down to grids, right from your smartphone or tablet.

What kind of support does acSys offer?

We pride ourselves on the quality of customer service and support that we offer to our customers. With acSys, you don’t have to worry about a non-responsive support team – our customer service department is well-trained and passionate about the work that they do, and are always willing to go the extra mile to help a customer in need. In addition, all of our support services are performed in-house by one dedicated staff, ensuring that you know exactly who’s helping your business.

How many users can acSys ERP support? Can we change the number of users as necessary?

acSys ERP is designed for SME, Traders, Manufacturers and Service Indistries. With that said, our software is highly customizable and flexible – we handle each customer differently by catering to their unique needs, IT requirements, service demands, and more.

Yes, we understand that as your business grows, you’ll likely need to add more users to your ERP software package. We’re more than happy to add additional users to your software – additionally, you can remove users when necessary.

What does the implementation process look like?

acSys has a proven 3-step ERP implementation process.

First, the discovery phase. This phase is the “get ready” phase that’s designed to ensure your business is primed and ready for our ERP software implementation. This includes any planning that needs to take place, an operational review, training, and the actual installation of the software.

Next is the implementation phase. In this phase, our services consultants will setup and train your users to be comfortable with utilizing your newly-installed ERP software on a daily basis. This is also the phase where initial modeling and reporting of data to ensure your newly-installed ERP software is working properly will occur.

Finally, the results phase of the ERP implementation process will take place. This phase puts the finishing touches on the entire implementation process, from training and modeling to final data conversion and cutover. This is also the phase where your software will officially go live.

What are the benefits of using ERP?

Implementing an ERP solution is the systematic and uniform flow of business data and information across all departments in an organization. Being provided this real-time information allows you to make better business decisions and ensures you that all the information and data is completely up to date and precise. Many business organizations get a step ahead in real-time analysis with complete access to standardized and reliable data.

What do we guarantee as a result of our ERP software implementation?

Information sharing across departments, permanent and unobstructed access to information;

Improved on-time delivery, increased quality, shortened delivery times; Reduced inventory costs resulting from better planning, tracking and forecasting of requirements; Better visibility into accounts and fewer billing and delivery errors; Consolidated observation of sales, inventory and receivables, which improves the workflow and the efficiency of your company.