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Video Tutorials

Watch step-by-step video walkthroughs covering every acSys ERP and CRM module, recorded by our in-house team.

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User Manuals

Comprehensive user manuals and quick-start guides for all acSys ERP, CRM and HRMS modules. Available as downloadable PDF files.

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Live Support

Contact our Dubai-based support team by phone, email or WhatsApp. We respond within four business hours, Monday to Saturday.

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Frequently asked questions

Update your acSys ERP to the latest version, then contact our support team at support@acsyserp.com to activate the e-invoicing module. You'll need to enter your FTA credentials once during setup, and all subsequent invoices are automatically processed.
Navigate to HR & Payroll → Payroll Processing → WPS Report. Select the payroll period, verify employee bank details, and click Generate SIF. The file is ready to upload to the MOHRE Wages Protection System portal.
Yes. acSys offers a Salesman App, HRMS Mobile App and Warehouse Management App for Android. Remote desktop (RDP) access allows full ERP access from any device. Contact your account manager to enable mobile access.
acSys ERP includes a Screen Builder for adding custom fields and a Report Writer for custom reports. These tools require no coding. For complex customisations, contact our development team at support@acsyserp.com.
Server: Windows Server 2022, SQL Server 2019, minimum 16GB RAM, 500GB SSD storage. Client: Windows 10/11, 8GB RAM. Cloud deployment removes all hardware requirements. Contact us for detailed specifications.
Email: support@acsyserp.com | Phone: +971 56 10 11 915 | WhatsApp: +971 56 10 11 915. Business hours: Sunday–Thursday 9 AM–6 PM, Saturday 10 AM–2 PM GST. Priority support available for Business and Corporate plan customers.

Dubai Support Team

🕐 Mon–Sat, 9:00 AM–7:00 PM GST

Chennai Development Centre

🕐 Mon–Sat, 9:00 AM–7:00 PM IST

Still need help?

Our Dubai team is just a call away. +971 56 10 11 915

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